Privacy Policy

Last Updated: May 20, 2026

Texas AVL respects your privacy. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, submit a form, contact us, request a quote, communicate with us, or use our services.

1. Company Information

Business Name: Texas AVL
Website: https://texasavl.com/
Email: info@texasavl.com
Laredo Phone: (956) 752-7500
San Antonio Phone: (210) 952-7870

2. Information We Collect

We may collect personal information that you voluntarily provide to us, including:

Name
Email address
Phone number
Company or organization name
Event or project details
Service interests
Billing or payment-related information when applicable
Messages, form submissions, and other communications you send to us

We may also collect certain technical information automatically, such as browser type, device information, IP address, pages visited, referral source, and website usage data through cookies, analytics tools, tracking pixels, or similar technologies.

3. How We Use Your Information

Texas AVL may use your information to:

Respond to inquiries and quote requests
Provide event production, AV integration, rentals, sales, and related services
Schedule appointments, consultations, installations, rentals, or service calls
Communicate about project updates, event details, logistics, and customer support
Send text messages, emails, or phone calls when you have provided consent or when communication is related to your inquiry or service
Improve our website, services, marketing, and customer experience
Process payments, invoices, agreements, and business records
Comply with legal, regulatory, security, and business obligations

4. SMS/Text Message Privacy

If you provide your phone number and opt in to receive SMS messages from Texas AVL, we may send text messages related to your inquiry, quote request, appointment scheduling, project updates, event coordination, rentals, installations, customer support, and occasional promotional or marketing communications.

Message frequency may vary. Message and data rates may apply.

You may opt out of SMS messages at any time by replying STOP.

For help, reply HELP or contact us at info@texasavl.com, (956) 752-7500, or (210) 952-7870.

Consent to receive SMS messages is not a condition of purchasing any product or service from Texas AVL.

5. No Sale or Sharing of SMS Consent Data

Texas AVL does not sell, rent, or share your SMS opt-in consent, phone number, or text messaging data with third parties for their own marketing or promotional purposes.

We may share information with trusted service providers only as necessary to operate our business, provide services, manage communications, host our website, process payments, maintain customer records, or comply with legal obligations. These service providers are not authorized to use your personal information for their own marketing purposes.

6. How We Share Information

We may share limited information in the following situations:

With service providers that help us operate our website, communications, scheduling, CRM, payment processing, advertising, analytics, or business systems
With vendors, subcontractors, or partners when necessary to complete an event, installation, rental, or service request
When required by law, regulation, subpoena, court order, or legal process
To protect the rights, property, safety, or security of Texas AVL, our customers, or others
In connection with a business transfer, merger, acquisition, restructuring, or sale of business assets

7. Cookies and Tracking Technologies

Our website may use cookies, pixels, analytics tools, and similar technologies to understand website traffic, improve user experience, measure marketing performance, and provide relevant advertising. You may adjust your browser settings to block or delete cookies, but some website features may not function properly.

8. Third-Party Services

We may use third-party services such as website hosting providers, analytics platforms, advertising platforms, CRM systems, communication platforms, payment processors, or social media platforms. These third parties may collect information according to their own privacy policies.

Texas AVL is not responsible for the privacy practices of third-party websites or services linked from our website.

9. Data Security

We use reasonable administrative, technical, and physical safeguards to protect personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

10. Data Retention

We retain personal information for as long as reasonably necessary to respond to inquiries, provide services, maintain business records, comply with legal obligations, resolve disputes, enforce agreements, and operate our business.

11. Your Privacy Choices

You may contact us to request that we update, correct, or delete certain personal information, subject to legal, contractual, or business recordkeeping requirements.

You may opt out of marketing emails by using the unsubscribe link if available or by contacting us directly. You may opt out of SMS messages at any time by replying STOP.

12. Children’s Privacy

Our website and services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected information from a child under 13, we will take reasonable steps to delete it.

13. Updates to This Privacy Policy

Texas AVL may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date. Your continued use of the website after updates are posted means you acknowledge the updated policy.

14. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Texas AVL
Email: info@texasavl.com
Laredo: (956) 752-7500
San Antonio: (210) 952-7870